Frequently Asked Questions about the Wordfast User Conference
Are there any COVID-related travel restrictions for Puerto Rico?
According to several sites, international travel to Puerto Rico follows the general US restrictions. As of December 2022, all non-U.S. citizen, non-U.S. immigrants traveling to the United States by air are required to show proof of being fully vaccinated against COVID-19. Only limited exceptions apply. However, we also see on a Puerto Rican government site that passengers may also present proof of a negative COVID test. We will update this answer once we get a conclusive answer.
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Is my registration refundable?
Attendees who cancel their participation no later than 45 days before the planned event date may receive a refund of their registration fees, minus a 10% administrative fee. Partial refunds may be made no later than 15 days before the planned event date. No refunds will be granted for cancellations beyond that point. Refunds will be processed 30 days after receiving written notification of cancellation. Cancellations must be requested by writing to the organizers.
- If we have to cancel the event due to a pandemic resurgence, we will do so with 45-day advance notice and fully refund your registration and add-on dinners and excursions.
Any cancellation fees will be waived if you are prevented from traveling to the conference due to government-imposed travel restrictions.
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Is my registration transferrable?
Sure, but no scalping please.
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I don’t want to stay at the conference hotel. Can I register without having to pay for the hotel?
Yes, the conference registration fee does not include your hotel stay. However, we encourage you stay at the conference hotel, at least for Thursday to Sunday. Please note that the conference registration fee includes breakfast at the venue. If you want to stay at the conference hotel, please reserve your room directly with the hotel (see next question/answer). We have a limited block of rooms so book early!
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How do I book my stay at the conference hotel? Is there a special rate for attendees? Can I arrive earlier or stay later?
We have negotiated a block of rooms at a special reduced rate of $149 per night (excluding taxes and fees) for 1 or 2 adults. Please click here to reserve your stay at our special rate. Children under the age of 16 can stay for free when sharing the room with an adult. Our special rate is available three days before and after the conference, subject to availability. Please contact the hotel to see if it is possible to arrive early or extend your stay.
How can I contact the organizer with any questions?
Please fill out the form below to send us your questions.
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