FAQ

Frequently Asked Questions about the Wordfast User Conference

Is my registration refundable?
Is my registration transferrable?
I live in Martinique and won’t be needing a hotel. Can I register without having to pay for the hotel?
How do I book my stay at the conference hotel? Is there a special rate for attendees?
Where can I contact the organizer with any questions?

Is my registration refundable?

Attendees who cancel their participation no later than 45 days before the planned event date may receive a refund of their registration fees, minus a 15% administrative fee. Partial refunds may be made no later than 15 days before the planned event date. No refunds will be granted for cancellations beyond that point. Refunds will be processed 30 days after receiving written notification of cancellation. Cancellations must be requested by writing to the organizers.
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Is my registration transferrable?

Sure, but no scalping please.
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I live in Montenegro and won't be needing a hotel. Can I register without having to pay for the hotel?

Yes, the conference registration fee does not include your hotel stay. If you want to stay at the conference hotel, please reserve your room when registering for the conference (see additional items at the bottom of the Eventbrite registration form). We have a limited block of rooms so book early if you want to stay at the conference hotel!
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How do I book my stay at the conference hotel? Is there a special rate for attendees?

Please select the additional item when registering for the conference. If you need to book extra nights, please fill out this form before March 31st. If there are no more rooms left in our block, you will have to contact the hotel directly.

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How can I contact the organizer with any questions?

Please fill out the form below to send us your questions.
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